Coronavirus

In light of the outbreak of novel coronavirus in Wuhan, China, we are monitoring the situation closely and will continue to provide information and assistance to travelers.

Increased health screenings have also been introduced at airports in other countries, including the Americas, Europe, Africa and Asia in an attempt to stop the spread of the virus.

The World Health Organization (WHO) has declared a global health emergency but is still advising against any travel or trade restrictions in China. The organization is also advising international travelers to practice usual health precautions.

A number of governments are now advising against non-essential travel to all of mainland China, including the United Kingdom, Canada, Australia and more. As of January 30, the US issued a Do Not Travel warning for all of mainland China.

US authorities and a number of governments have temporarily banned foreign nationals who have traveled to China within the past 14 days from entering their countries.

Numerous airlines are temporarily reducing the number of flights for mainland China or suspending flights altogether, such as Delta (DL), United (UA), American (AA), British Airways (BA), Lufthansa (LH), Swiss Airlines (LX), Austrian Airlines (OS), Iberia (IB) and Air Canada (AC).

We highly recommend travelers everywhere follow health and safety information from health officials and local authorities. We recommend the World Health Organization website for up-to-date information.

The following airlines have posted flex policies/advisories for this event:

• Aeroflot
• Air Astana – via Air Notification
• Air Canada
• Air China
• Air France
• Air India – via Air Notification
• Air Mauritius
• American
• ANA
• Asiana Airlines
• Aurora Airlines – via Air Notification
• Austrian Airlines
• British Airways
• Cathay Pacific
• China Airlines
• China Eastern Airlines
• China Southern Airlines
• Delta
• Emirates
• Etihad Airways
• Eva Air
• Fiji Airways
• Garuda – via Air Notification
• Hainan Airlines
• Hawaiian Airlines
• Hong Kong Airlines
• Hong Kong Express
• Iberia
• Japan Airlines
• KLM
• Korean Air
• Lot Polish Airlines
• Lufthansa
• Malaysia Airlines
• Philippine Airlines
• Qantas
• Qatar Airways
• Shenzhen Airlines
• Sichuan Airlines – via Air Notification
• Singapore Airlines
• South African Airways – via Air Notification
• Swiss
• Thai Airways
• Turkish Airlines
• United
• Vietnam Airlines – via Air Notification
• Virgin Atlantic
• Virgin Australia
• Xiamen Airlines

The following hotel flexibility policy has been approved by LPS VP:

• Point of Sale: Applies to All Points of Sale
• Market: Mainland China, Hong Kong, and Macau
• Product: Standalone and Package
• Dates: February 3-February 29